In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

• 1. 45 Days & Above, Initial Booking Advance will be forfeited

• 2. 45 – 30 days: 50% of the total cost will be deducted

• 3. 30 – 20 days: 75% of the total cost will be deducted

• 4. 20 – 0 days: 100% of the total cost will be forfeited

• 5. In case of No-show, eligible refund amount will be ZERO.

  (days mentioned here to be considered from the date of final departure)

For the Christmas and New year period from 20 Dec to 05 Jan the payment is non-refundable.

Porijayee Holidays Pvt. Ltd. acts only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.

If you make a booking for two or more travelers, it is possible for one or more travelers on that booking to cancel while allowing the remaining traveler(s) to continue. Cancellation fees will only be assessed on the cancelling travelers. If such a change requires any double occupancy rooms or cabin to be converted to single occupancy, the remaining traveler(s) are responsible for any applicable single occupancy rates, which will be added to their balance due. In some cases, it may be possible for a new traveler to be added to a booking replacing another traveler. If so, a name change fee will apply, as well as any applicable airline & other vendor fees, particularly for any issued flight tickets.

Cancellations by Us

Most of our advertised packages require a minimum number of travelers to operate. We reserve the right to cancel or reschedule any departure due to insufficient demand, unsafe conditions, events beyond our control, or any other reason. If we cancel a departure, we will notify you prior to the final payment due date (unless the cancellation is due to an unforeseen situation that arises after that) and offer alternate dates of travel or a full refund. We also reserve the right to cancel a specific booking or remove a specific traveler prior to departure, at our own discretion, and refund all monies paid to Porijayee Holidays.

We are not responsible for any incidental expenses or consequential losses that you incur as a result of a cancelled booking, including but not limited to loss of earnings, loss of enjoyment, or the cost of any connecting flights, accommodations, airport transportation, visas, document fees, vaccinations, or other services you may purchase that are dependent upon the operation of your trip. Where possible, we recommend that you wait until after your final payment due date to purchase any such services.

Cancellation & Refund Policy